Godrej Appliances — Godrej Inverter AC 1 ton

Godrej Appliances — Godrej Inverter AC 1 ton

M Monkuttan1959 from Thalassery, Kerala Mar 12, 2024 Mar 26, 2024 This thread was updated on Mar 26, 2024

I had registered a complaint about my Godrej AC which I bought in 2017. The complaint was registered on 31.12.2023. The technician came after four days and reported that the motor of the fan in the outdoor unit was to be replaced. The same was out of stock and it will take 2 weeks to get the spare from the company. It's nearly 3 months. The complaint is not yet rectified. It is getting hotter day by day and I regret purchasing a Godrej product with their pathetic service response. My complaint call no is O[protected] dt 31.12.2023 Please help me. Thank you Was this information helpful? No (1) Yes (0)
Godrej Appliances customer support has been notified about the posted complaint. Mar 26, 2024 Updated by Monkuttan1959 Remains unresolved. The complaint remained open for the last three months and no service official bothered to enquire why it was not closed. Unfortunately there is no way to connect with the Service Regional Manager. I will not go for godrej products hereafter and also advise my friends and relatives about their pathetic service, especially when there is a replacement of spare parts.
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