[Resolved]  Godrej Appliances — godrej refrigerator gfe25sm4 # 50151

Address:Thrissur, Kerala, 680012

Refrigerator motor is working and no cooling effect. Please do needful. Invoice no : nna 5833 dtd : 31 jan 2012. It was working smooth till 27 sep 2017. The house was locked for 3 days as none was available at home. But the refrigerator was working all these days, when reached back on saturday, 30 sep 2017, it was found not working and there was no cooling effect. All the items stored inside got spoiled and there is some stinking smell all over kitchen.
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Nov 16, 2017
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2017
Godrej Appliances Customer Care's response
Dear Customer,

We’ll get this checked. Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.

You can get the complaint number by calling us on our toll-free number[protected]. You may also log a request online here: http://bit.ly/2xLUhEi

Regards,
Godrej Appliances Team.
Verified Support
Oct 10, 2017
Godrej Appliances Customer Care's response
Dear Customer,

Your details will help us in resolving your issue. Request you to share the same so that we can get in touch with you at the earliest. Looking forward to your cooperation.

Regards,
Godrej Appliances Team.
Verified Support
Oct 12, 2017
Godrej Appliances Customer Care's response
Dear Customer,

We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.
Verified Support
Oct 16, 2017
Godrej Appliances Customer Care's response
Dear Customer,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.
Complaint comments 

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I have made a complaint on 1st Oct and after 48 hours you are asking for mobile no. and complaint No. Surprise ???? How many days it will take to get it resolved??? Not reliable. No immediate response.

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