I have been mentally harassed and neglected by the customer service of Godrej.. i had purchased a Godrej Split AC on the month of May 2021, the AC started malfunctioning during end of March of 2022. I started calling the customer care of Godrej, the technicians who arrived seemed to not be able to solve the problem since it was showing PC04 error.. and after 20 days of them avoiding my calls, neglecting, they reluctantly took my AC for repair on 13th of April 2022.. it's been more than 23 days.. and they still try to postpone or evade the repair... Yesterday they told me they cannot repair the AC, i don't know what to say, i think I know why they are doing this, it's because they know that my warranty period ends this month.. hah hah... So cheap of you Godrej... I thought Godrej is an Indian Company like Mahindra.. since i own a Mahindra Vehicle and their Customer service is excellent, they practically treat me like family.. but i was a fool to think that Godrej too was similar... I was wrong, the Godrej Customer care and Service department is filled with Crooks and Brigands who mentally harass and exploit the customer.. will never in my future buy any thing remotely related to Godrej.. absolutely disgusting company I've ever seen. Was this information helpful? |
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