[Resolved]  Godrej Appliances — Godrej Split AC

I have been mentally harassed and neglected by the customer service of Godrej.. i had purchased a Godrej Split AC on the month of May 2021, the AC started malfunctioning during end of March of 2022. I started calling the customer care of Godrej, the technicians who arrived seemed to not be able to solve the problem since it was showing PC04 error.. and after 20 days of them avoiding my calls, neglecting, they reluctantly took my AC for repair on 13th of April 2022.. it's been more than 23 days.. and they still try to postpone or evade the repair... Yesterday they told me they cannot repair the AC, i don't know what to say, i think I know why they are doing this, it's because they know that my warranty period ends this month.. hah hah... So cheap of you Godrej... I thought Godrej is an Indian Company like Mahindra.. since i own a Mahindra Vehicle and their Customer service is excellent, they practically treat me like family.. but i was a fool to think that Godrej too was similar... I was wrong, the Godrej Customer care and Service department is filled with Crooks and Brigands who mentally harass and exploit the customer.. will never in my future buy any thing remotely related to Godrej.. absolutely disgusting company I've ever seen.
Was this information helpful?
No (0)
Yes (0)
Jun 14, 2022
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
May 10, 2022
Godrej Appliances Customer Care's response
We regret the inconvenience caused. Requesting you to share your complaint & contact number on https://bit.ly/3xXCV8M so that we can get in touch with you for further assistance. ~ Lisa
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Godrej Appliances
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    1438
    Pending
    0
    Resolved
    678
    Godrej Appliances Phone
    +91 22 6796 5959
    +91 22 6796 1800
    +91 22 6796 5656
    Godrej Appliances Address
    Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
    View all Godrej Appliances contact information