[Resolved] Godrej Appliances — Godrej washing machine customer service
A
Adarsh002
Aug 17, 2022
Sep 9, 2022
This thread was updated on Sep 9, 2022
It has been more than a couple of months since the problem with the washing machine started. The drain switch was not working. We made a complaint with the customer service, they came and fixed it. After a few days the water started leaking and because the service center is adjacent to our house, we went to the service center and told them about it. They came and inspected it and asked us to call the customer service department and make a formal complaint. We did it. The technician came in after a few days and replaced the spring and associated thing. While working he broke a small part of the hinge of the washing compartment door and so now the door doesn't hold up without support. Since that day we have not been able to use the washing machine as the water doesn't drain anymore. They asked us not to file a new complaint as they will come and fix it on their own. Its been more than a month and nobody has yet turned up to fix it. This has caused a lot of distress to my mom.
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Oct 18, 2022
Complaint marked as Resolved
Godrej Appliances customer support has been notified about the posted complaint.
Aug 17, 2022
Updated by Adarsh002 The mobile number through which complaint was filed is: [protected]
Complaint number: [protected]
I will surely look into this. I have forwarded your details to the concerned team. Be assured, they’ll connect with you at the earliest to address your concern.
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