[Resolved] Godrej Appliances — Icing problem in refrigerator

pratik kumar sinha

from Delhi, Delhi

Address:	400079
Website:	www.godrejappliances.com/GodrejAppliances/contactus.aspx?id=6&menuid=340

I am facing problem in my refrigerator from last 3 or 4 month. many time I lodged the complain every complain ur technician visited the site & doing something first time he changed the fan, second time he changed the bimetallic, third time he changed overload relay, fourth time he changed timer & charged money .Regarding my problem I also talked to Mr Pall & Mr P Gupta they also send the technician but problem yet to solve
on dated 17/12/2016 I lodged a fresh complain regarding the same problem because without feedback from the customer my all previous complain was closed in your system. . all your technician are working on principle of trail & error method they don't have knowledge of system.

Pratik kumar snha
c-52NTPC colony
Unchahar
Raebareli 229406

[protected]

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Feb 15, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2016

Godrej Appliances Customer Care's response Dear Pratik,

We regret the inconvenience caused to you. We have forwarded your details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.

Verified Support

Jan 13, 2017

Godrej Appliances Customer Care's response Dear Pratik,

We understand that our team has attended your issue and resolved the same. In case of any future service requirements, you may feel free to call us on our toll free no. [protected] or register your request online through this link - http://www.smartnetasp.godrej.com/baanservice/OnlineServiceRequest.jsp

Regards,
Godrej Appliances Team.