[Resolved]  Godrej Appliances — Lies by the company technicians

Address:

781028

To whomsoever it may concern

I am writing this mail on behalf of my parents who bought a washing machine from Godrej in Guwahati, Assam.Since the last few weeks the machine has been posing problems and hence they have been trying to contact technicians of Godrej to fix it. They either never answer the calls or they lie that they are coming home to repair the machine. Its been more than 2 weeks now and no one has ever come until today.

Its really pathetic on the part of Godrej to have such an awful service. Inspite of being a loyal customer to Godrej and buying almost every appliance from this company, my parents never got the service they deserved. If you cannot provide us the service please do let us know so that we can switch to other brands. Because there is a limit to patience.

I have today even placed the complaint on Consumer Forum. Will wait for a response from your side.
We hope that we get a reply back from Godrej soon.