Ear Sir/Mam,
This is to inform you that we have purchased and gifted a Godrej 260 L 4 Star Refrigerator (Model RF GF 2604 PTRI Steel Yam silver B07VNL3JX3) on 19-May-2020 invoice number IN-SLKB-1642 from Amazon.in. to Shibya Pandey and Riya Pandey Chitaipur, Varanasi UP (221106). Please find the invoice attached with this mail.
The above mentioned appliance has not been working since 16-Oct-2020. So we have contacted your customer care to complain and he registered that complaint. But due to one or other reason the resolution has not been provided to us. So, we raised the same complaint on 20-Oct-2020 (Complaint Number: L[protected]) so a service man (Rahul Patel, [protected]) visited to resolve this issue and he informed us that the company has sent the wrong replaceable item and perhaps we provided with the wrong information that the company has sent the wrong replaceable item.
Kindly take necessary action immediately Was this information helpful? | 
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