[Resolved]  Godrej Appliances — My washing machine problem is not resolved till 17 dec 2016 now from 12 Dec 2016

Address:

110094

Dear,
I had purchased a Godrej Washing Machine WT 620CFS on 17 Jan 2016 with billed name Mr. Rahul my brother.

On 12 Dec 2016 I had ‎registered a complaint on your toll free number With service number D[protected].

But on 12 and 13 Dec nobody visits my place to resolve this. Then on 14 Dec some technician came and gone without solving the issue. And again on 15 Dec some other person come and gone without solving the issue. And both the technician are saying that ‎there is no such issue with the machine that i am reporting.

And at last on yesterday morning 16 Dec I got the information from your side regarding the service call is completed ( ‎* Godrej SMS * Your Service Call D[protected] is completed THANK YOU for ur payment of Rs.NIL to our auth.).And when I again call to your customer care on yesterday evening, even then they don't help me in proper manner for this issue.

My problem with this machine are :-
‎1. Water leakage while washing the cloths.
2. Inner tub is not rotating.
3. ‎Not drying the cloths.
4. ‎Not cleaning the cloths properly.
‎5. Bad services from your side.

It's a kind request to resolve my issue on priority. As It's already more then 5 days over I had raised this issue. And in I am not able to wash my cloths from last 5 days. And give proper information till when you can resolve this issue & till that time provide me some other machine.

Thanks
Deepak kumar and Rahul
‎Delhi
[protected]