I Vijay Kumar Gupta, bought a refrigerator of your company on 10th March 2015 from Kapila electronics, janakpuri. As mentioned to me your company personnel had promised to come next day for the installation but did not do so. When I called on customer care number for the enquiry they replied that I misbehaved with him. I am highly disappointed with your service. I am mentally upset. Please solve this matter as soon as possible otherwise i'll move to consumer court against your attitude towards your customers.
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We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.
Kindly provide the complaint Number & your Mobile Number so that we can resolve your issue on priority.
You can get the complaint Number by calling us on our toll free number[protected].
Regards,
Godrej Appliances Team.