Comments
Registered complaint on 22nd Jan 2015 with complaint no.N[protected]. It was attended only on 24thFeb after several complaints to the call centre, shut down service centres, case getting transferred to a different service centre. Microwave still not working, registered another complaint no N[protected] on the 25th. The service personal said by telephone that the part has to come from Mumbai and will come within 10 days. Still not fixed. Call centre people give Area Manager's and Regional Manager's phone numbers and they do not attend the calls. This service is really bad. I am just running in circles trying to get this product fixed and I have come to a stage where I will never buy any "GODREJ" product in my life and will post my experience in all social websites.
Reply
Dear Unny,
We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.
Regards,
Godrej Appliances Team.
We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.
Regards,
Godrej Appliances Team.
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