Godrej Appliances — notice against defective goods/deficiency of services by you.

Address:

102J, P N MITRA LANE, Kolkata, West Bengal, 700053

Sir,
I am very unsatisfied about this godrej freeze, this is to bring to your notice that i purchased godrej refrigerator from your company agent sri arunava ganguly on 14/04/2016 (Ex. Code 18450), model number of which is rteon261p3.4 silver meadow & product code is 2n2f. I had also given my old godrej make refrigerator in exchange and had also paid 6, 000/ - rupees for the fridge. Within two years from date of purchase, my freze suddenly stopped. Inform toll free number the technician came and replace my pcb its cost is rs 1085. And visit charge is 475 total of rs 1560/- your technician had charged from me on 23/06/2018. Now again i get the problem godrej freeze and this time is very dangerous getting a cooling issue, which proves that i was given a defective fridge. The refrigerator is in warranty period and he should not have charged me for pcb. I feel you should refund rs.1560/-. As the fridge is in warranty period.
My previous experience is good for godrej but this time i am suffering. Please solve my problem. I am attached bill for replacement of pcb & my product purchase bill for your ready reference. My contact no is [protected].
Moreover, you are requested send me rnd clearance of this product model no of which is rteon261p3.4 silver meadow within one week of receipt of this notice or replace my fridge immediately failing which the undersigned shall be free to launch legal proceedings against your act o[censored]nfair trade practice and deficiency of services and shall seek the refund the amount already paid to you with interest and damages for which you shall be liable.
Thanking you,
Yours truly,
Samir narayan roy
Advocate