[Resolved] Godrej Appliances — oven

Akhil Kunjukunju

from Badagara, Kerala

Address:

Ernakulam, Kerala

I have purchased a oven before 10 months, after 6 months its showing a complaint that the while baking cake become burn before it cook. Am registered the complaint on august-2019, two times service technicians come and make some try and go, still the same complaint showing. Then they inform that they will take the oven to there office now am waiting for 1 mnth still no body came.

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Feb 4, 2020

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2019

Godrej Appliances Customer Care's response Dear Akhil,

I am extremely sorry to hear about your experience and would like to take this opportunity to resolve your complaint.

Kindly provide the complaint number & your mobile number via private message (or click here https://bit.ly/2KL3JSh) so that I can resolve your issue on priority. In case you have not lodged a complaint yet, please do so by calling us on our toll-free number[protected]. You may also log a request online here: http://bit.ly/2xLUhEi

Regards,
Zainab

Verified Support

Dec 24, 2019

Godrej Appliances Customer Care's response Dear Akhil,

I am still awaiting your details. Kindly provide the same so that I can have my team get in touch with you to resolve your issue.

Regards,
Zainab

Verified Support

Dec 30, 2019

Godrej Appliances Customer Care's response Dear Akhil,

As I haven't received your details, your complaint has been closed from my end. Do get back in case of any query.

Regards,
Zainab