Godrej Appliances — Price of a blower 12v dc

subir_69

from KOLKATA, West Bengal

Jul 10, 2023

Address:

kolkata-84

I have lodged a complain on dated[protected] to Godrej customer care regarding a problem for double door Godrej refrigerator make Godrej EON 290 litres . They have sent team from Vijay Services, 5 Green row, LP49/19/2, Ground floor, Ganguli Bagan, kolkata-84 . After checking they have informed me blower 12v dc has to be replaced and accordingly they have changed the material and charged me Rs 4850 /- My complain regarding the price of that blower which is max to max 1200 as per online rate . Is it justified cost ??? How Godrej appoint this type of agency ? I think Godrej have no control about this type of abnormal charging . I want to verify the cost and give me justice for the same otherwise i have lost my faith about to purchase Godrej materials in future .

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Comments

Godrej Appliances Customer Care

from Pune, Maharashtra

Jul 12, 2023

Verified Support

Dear Customer,

I am extremely sorry to hear this and we’ll be escalating this to our team for a quick resolution. Request you to share your complaint number, email ID & your mobile number that you may have so that I can resolve your issue on priority.

Regards,
Lisa