[Resolved]  Godrej Appliances — product as well as after sales service personnel of kalyan

Sir i bought ac in april 2017 from godrej interio kalyan, on 16th of october 2017 i lodged compliant/call for servicing and non working of remote. The kalyan service centre of godrej mr. Thorat has sent some technician and they serviced the ac and taken the remotte for replacement as it is under warranty period. Immediately after one hour they called me and demanded rs.1250/- as replacement charges for new remote or 750/- for repair of old remote. On discussion they agreed to give new remote or universal remote within 2-3 days. But till today 05.111.2017 they are just promising and using very abusive language with me. My compliant is for remote and the three persons i. E. Mr. Madhukar thorat, mr. Deepak and mr. Shravan area manager and they told to make complaint to anyone they dont bother, lastly they told name of mr. Subarto
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Dec 11, 2017
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2017
Godrej Appliances Customer Care's response
Dear Roshan,

We'll surely look into your issue. Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.

Regards,
Godrej Appliances Team.
Verified Support
Nov 08, 2017
Godrej Appliances Customer Care's response
Dear Roshan,

We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.
Verified Support
Nov 10, 2017
Godrej Appliances Customer Care's response
Dear Roshan,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.
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