| Address: | Paschim Medinipur, West Bengal, 721304 | | Website: | www.godrejappliances.com |
Yesterday, i purchased a refrigerator (Model: rd edge pro 210 ds 3.2/2017) from local camp of the company. The sales man, mr. M. Ali described all details of the show piece model and told that they'ld deliver another seal pack model. When the model came, its back side cover clip was found loose. But salesman said, "within 04 hrs a technician will visit and will replace the clip." but when technician came, he didn't replaced it rather than just repaired it. The new product is looking like odd for this fault. Yesterday night refrigerator running time suddenly identified cold air leakage from below side corner. The door gasket is not being closed at that corner. Today morning called toll free number. They replied, "server is down. Please call later." then called the technician again and again. But he disconnected the call each time. Then contacted with the salesman, and his reply was also so dissapointing that please contact service centre. Now i'm very very upset with this faulty product. Please take some action or suggest me what to do.
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