Godrej Appliances — Refrigerator - frost free double door

Worst customer care service. I have been calling the customer care and authorized service provider (in my case Alliance solutions, office in Nand Nagri ) after repeated calls, repair person showed up and diagnosed faulty compressor.
I have been told to wait for 3-4 days to get it changed, that too not sure (as we have AMC on the fridge).
I simply don't understand how can it takes 3-4 days to get that fixed???
I am absolutely sure, If I had to pay for the compressor, it would have been changed right away.
Typical Indian company who doesn't care about their customers after product sold.
Customer care = Customer pain
Was this information helpful?
No (0)
Yes (0)
Godrej Appliances customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Godrej Appliances
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    1440
    Pending
    0
    Resolved
    678
    Godrej Appliances Phone
    +91 22 6796 5959
    +91 22 6796 1800
    +91 22 6796 5656
    Godrej Appliances Address
    Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
    View all Godrej Appliances contact information