[Resolved] Godrej Appliances — Refrigerator is not getting cool

venkateswarlu panguluri

from Vijayawada, Andhra Pradesh

Address:

Guntur, Andhra Pradesh, 522007

Purchased a godrej refrigerator on 02/10/16 at sono vision guntur and not working from 10/03/17. The service center people took that fridge on 20/3/17 and returned to us after 1month with out resolving the problem when we asked them they said they will replace it. But whenever we call for replacement they are telling that they are not having stock and will replace after a week or whenever stock is available

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Aug 5, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2017

Godrej Appliances Customer Care's response Dear Venkateswarlu,

Allow us to look into this. Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.

Regards,
Godrej Appliances Team.

Verified Support

Jul 03, 2017

Godrej Appliances Customer Care's response Dear Venkateswarlu,

We are still awaiting your details. Please help us with the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.

Verified Support

Jul 05, 2017

Godrej Appliances Customer Care's response Dear Venkateswarlu,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.