Godrej Appliances — Refrigerator of 240 Litre

vishalbith

from Malegaon, Maharashtra

Jun 21, 2023

Address:

Mubai

I am Vishal Bithale, I pay on 22-May-2023 for Frost free Refrigerator in exchange offer but company delivered default (not cooling) piece on 2-June-2023 and also take old (working condition) fridge than they promise me as-soon-as possible we replace your fridge but after 10 day i knowing your police about replacement, it will take 15 day and my 15 day complete on 16 June 23 but still you delivered on 20-June-23.
Your Policy or rules is very bad or we can say your customer satisfaction is very low category, I can rate your sales of fridge 1star out of 5.

Vishal Bithale
Contact No. [protected]/[protected]

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Comments

Godrej Appliances Customer Care

from Pune, Maharashtra

Jul 3, 2023

Verified Support

Dear Customer,

I am extremely sorry to hear this and we’ll be escalating this to our team for a quick resolution. Request you to share your complaint number, email ID & your mobile number that you may have so that I can resolve your issue on priority.

Regards,
Lisa