Godrej Appliances — reg. installation of ac

I purchased 1 ton AC on 16/06/19 but till date installation not done and a lady namely Sabnam from Agra service centre called me and intimate about extra installation charges from 700 to 1100. When I denied to extra charges she told me that ur product installation will not be done by our service engender and also told if you want return this product. I'm very disappointed by this behaviour and customer support team. I contact customer care but no any assurance received by me.. If issues not shout-out, I will take strict action against this type of customer support and file a court case against gofer and dealer in consumer coram..