[Resolved]  Godrej Appliances — Replacement of faulty washing machine

Address:

Ernakulam, Kerala, 682020

I had purchased a washing machine top load automatic in september 2013 (model name wteon 650pf) no, [protected] with an extended warranty till sep 2017.
Within few weeks its board shows complaint and it was replaced. then frequently arise complaints in different way. and everytime when i booked the complaint the technician came and show something done but again another fault will arise.. once its motor assembly changed. one or two times its main circuit board changed.. many times the technician reported some other parts changed. at last i complained on october 9th but no response from the service center. many times i i report it to the customer care number and also try to get the local service centre. after repeated reminders at last on october 14th the people from service centre came and take the machine to their service centre. but till the date they didnt repaired it and bring back. all these days i give our cloths to outside for washing. the response from the service people is very irresponsible.
In this circumstances i request you to replace the machine with anew one immediately and pay and amount of rs. 3, 000 as compensation for washing the cloths in these days with out side shop.