Dear Sir,
I am writing this mail of reference of complain number Z[protected] against Gogrej refrigerator (bill enclosed).
The technician visited at doorstep and ask for change the fridge compressor where same is falling under warranty. According to him water inhale in compressor so it not cover under warranty, so my simple question is this did we pour water in compressor ? is this our fault? What is the benefit of purchasing inverter compressor 5 star fridge. Stop making this type o[censored]se less product.
Also the technician come to door step and ask for visiting charge in quickly, I request him to fix the issue but he ask for bills for discussion further with company & he call tomorrow and tell us to warranty not cover, where bill was not shared by me.
Sir, I am long stay with Godrej and we believe your product and service but this is not justify as a customer. However I paid visiting chares so I need to fix the same by you only and will pay all the charges but kindly look at your service department.
Hope for positive response.
Nilambar Sinha
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