[Resolved]  Godrej Appliances — service of refrigerator under amc and fake visits by your field workers

Address:	110090
Website:	[email protected]

Dated: 09/09/2018
Respected sir,
I had taken amc of my godrej refrigerator. As per provisions, service of the refrigerator is to be done once in a year but it has never been done since amc.
During last one year, i got at least 04 sms in my phone no [protected], motioning that the person will attend the refrigerator for service and every time after 2-3 days of sms, other sms were received that the appliance have been attended but in fact it is regret to submit that, no one came to my home. It seems that the person appointed for this job are showing their fake visits and submitting false and fake claims in the company.
On 31/08/2018, a similar sms was received and on 03/09/2018, other sms was received that some mr mohit saini has attended the appliance.
Therefore, i called on toll free number [protected] on 05/09/2018 and the technician mr rishabh jain presented himself at home but no service was done. He returned saying that the refrigerator is working properly.
It is to be noted that no complaint of non-working/functioning of refrigerator was made to you.
Kindly look in to the matter and take necessary steps.
Thanks.
Yours truly

Yogesh kumar
E-25, street no. 05, sadatpur exrension,
Karawal nagar, delhi – 110090 (Old pin code 110094)
Phone: [protected]