Godrej Appliances — slide n store comp texas de pur

Address:

New Delhi, Delhi

I had booked the above mentioned almirah from Delhi Preet Vihar show room on 2.10.2019 and made full payments. They told me that item will be delivered within 7 days.
But item was delivered on 11.10.2019.on 13.10.2019 technician visited to assemble the item but on checking he told me some wrong part is delivered and asked me to lodge complaint.
I lodged a complaint vide SCCM No 596360 and they told me that it will be resolved within 7 days.But since 13.10.2019 I am making all contact from Delhi to Bombay but no body is bothered to resolve my problem.
Kindly help me, if possible.
Regards
Ram Niwas