[Resolved] Godrej Appliances — Spin motor

Kalpana Surana

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700066

The spin motor stopped working nd service was given after 4"days(which must be otherwise given within 24 hrs)of complain.For one month four days it worked and then stopped working further...and after we complained nd asked them what can be done as we have just paid the sum of Rs 2200 for the same machine...So if company would find a solution but they said no...u 've to pay for it.we understood it aS a rule nd agreed but they have turned there deaf ears to our repeated calls ..just asking again nd again that will we pay the sum...answering them yes.
Today on 20th after my complain on 3rd Dec I got the service nd refused to pay..So..I will also pay after the same delayed time..

Was this information helpful?

No (0)

Yes (0)

Feb 27, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2017

Godrej Appliances Customer Care's response Dear Kalpana,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complain.

Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.

You can get the complaint number by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.

Verified Support

Jan 27, 2017

Godrej Appliances Customer Care's response Dear Kalpana,

We are still awaiting your details. Kindly share the same as this will help us resolve your issue at the earliest.

You can get the complaint number by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.