[Resolved] Godrej Appliances — Very pathetic customer care and services

Shree Lakshmi Mohan

from Hyderabad, Telangana

Address:	500013
Website:	www.godrejsmartcare.com

This is Lakshmi here. Your services are just pathetic. I have taken an AC ON 16 of March 2017. It's not working from the day 1. It's been so many times I have been calling to your CC. didn't receive any help. Make it ASAP. Otherwise will be filing a claim on you at consumer court.. Really fed up with your services.
Very pathetic. Very bad.
Need an explanation on this, make it soon.

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May 6, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2017

Godrej Appliances Customer Care's response Dear Lakshmi,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint.

Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.

You can get the complaint number by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.

Verified Support

Apr 03, 2017

Godrej Appliances Customer Care's response Dear Lakshmi,

We are still awaiting your details. Please help us with the same as it will help us resolve your issue at the earliest.

You can get the complaint number by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.

Verified Support

Apr 05, 2017

Godrej Appliances Customer Care's response Dear Lakshmi,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.