[Resolved] Godrej Appliances — Washing machine eon 650 pfh 6.5 kg

[email protected]

from Delhi, Delhi

Address:

Faridabad, Haryana, 91

I have many appliances of godrej one of the most reputed companies of india. But eon650 pfd 6.5 kg bought in october 2014 had problems from the starting. Lots of noise and shaking. Stopped working within a year. Servicing was done. Auto stop on lid opening stopped working. Still many times service person was called. Error at display used to stop the machine. Now machine body is poorly rusted and broken. We were however using the machine. Now machine is not working at all. This is not expected quality of product of a company like godrej. You are requested to look into the matter for us as well as for your goodwill. Do the justice to us.

Was this information helpful?

No (0)

Yes (0)

Aug 17, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2017

Godrej Appliances Customer Care's response Dear Vivek,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complain.

Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.

You can get the complaint number by calling us on our toll-free number[protected]. You may also log a request online here: http://bit.ly/2jOrpba

Regards,
Godrej Appliances Team.

Verified Support

Jul 13, 2017

Godrej Appliances Customer Care's response Dear Vivek,

We are still awaiting your details. Please help us with the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.

Verified Support

Jul 17, 2017

Godrej Appliances Customer Care's response Dear Vivek,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.