[Resolved] Godrej Appliances — washing machine/ making extraordinary noise during washing

Anil102

from Piro, Bihar

Address:

Patna, Bihar, 800023

Dear, i was purchased a washing machine on 25 dec 2018. Machine was making extraordinary noises during washing. I have been made 2-3 times call on your customer care number but nobody has came to rectify/attend my complain. Every time i got reply that my engineers will attend your request shortly. This is very pathetic or shameful. Please look into this matter urgently and resolve immediately.

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Mar 14, 2019

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2019

Godrej Appliances Customer Care's response Dear Anil,

I apologize for the trouble you've faced and would like to assist you with this. Request you to share the complaint number & your mobile number as it'll enable me to have a representative from my team connect with you.

Regards,
Zainab

Verified Support

Feb 05, 2019

Godrej Appliances Customer Care's response Dear Anil,

I am still awaiting your details. Kindly help me with the same as it'll enable me to resolve your issue faster.

Regards,
Zainab

Verified Support

Feb 11, 2019

Godrej Appliances Customer Care's response Dear Anil,

As I haven't received your details, your complaint has been closed from my end. Do get back in case of any query.

Regards,
Zainab