[Resolved] Godrej Appliances — washing machine not working

[email protected]

from Vijayawada, Andhra Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

We have bought a washing machine godrej eon top load fully automatic 7kg 2 months back. There is issue with timer in washing machine. Every time during the rinse period timer increases. Hence due to which it takes 1 and half hour to wash clothes. We have complaint to godrej service last week. Person who has come to check washing machine did not even bothered to wait and check my machine issue.. He was in hurry, did not check the issue and was talking rudely to us. We have complaint again but person with out comming to home closed my ticket. We are still facing this issue.

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Dec 11, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

Godrej Appliances Customer Care's response Dear Shalini,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint.

Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.

Regards,
Godrej Appliances Team.

Verified Support

Nov 08, 2017

Godrej Appliances Customer Care's response Dear Shalini,

We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.

Verified Support

Nov 10, 2017

Godrej Appliances Customer Care's response Dear Shalini,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.