Godrej Interio — Godrej storewell (m3)

Address:

600024

Made a purchase of Godrej Storewell (M3) @ Saravana Furnitures, G.N.Chetty Road, Chennai on 30th Mar'16. I've been facing so many issues ever since I made payment at the counter and still (at 12.50 Pm now on 01st April) it is not unpacked and attended to by Godrej Technicians. Issue 1: After making payment at the Counter, the sales person (Kothanda Raman) who showed and confirmed the stock of M3 - Pacific Blue, asked to take another colour as the stock of Pacific Blue not available. Stock availability confirmation given by him at the time of demo. Issue 2: Inspite of repeated reminders, was delivered on at 9.00 pm on 31st Mar'16. Issue 3: Kothanda Raman asked to send the address details (though I've provided at the counter) through SMS to him. Again after some time, he asked to send the same to One Mr.Janaki Raman (of Godrej). But he never bothered to acknowledge / confirm. Again today morning sent SMs for unpacking and assembling which he confirmed to send before 12.00 noon today. None visited so far. Issue 4: Since today morning, have been constantly receiving calls from different different persons from Godrej. Everytime from one person asking for address, landmark and contact details (which I clearly and in a very detailed message provided everything in the first instance itself and again 5 SMS so far).. Constantly annoying with phone calls but none turned up so far. Very worst Service system and Pathetic communication system which I never expected from the companies like Godrej..Technician has not turned up So far. But, I don't know what are the other problems and annoyance which I'm going to face once the product is unpacked and during the process of assembling by the technician.
(One more thing: The delivery person, from Saravana Stores also demanded more money over and above what is specified in the delivery slip. This is not the first time experience which I've from Saravana Furniture). I suggest you all, don't go in for Godrej Products from Saravana Furniture / Stores. Godrej Service Network is also equally as bad as Saravana.