Godrej Interio — metal bed part(bed panel) missing and not yet delivered

Address:

dream godrej interio, 560100

I have purchased 2 metal beds (Ling/queen) from godrej dream interio[429, 431/b, hosur rd, opposite brand factory, bandepalya, bommanahalli, bengaluru, karnataka 560068] on dec 12 2019 and the bed parts where delievered after 3 weeks (Dec 28). During installation of queen bed, the installer informed me that there was a part missing and he left it half way. And he said he is going to re-order for the missing part which again will take another 3 weeks (Jan 23).

I have paid full amount and this is what i have to go through, to follow up with these service teams for the missing part. By the way i am still waiting for the part.