Godrej Interio — repeated complaints falling on deaf ears

Address:

Mumbai City, Maharashtra, 400104

Hi,

My name is sangeeta mehra, number [protected]. This is a complaint against a conpany for whom, i had till now great respect. Godrej, a brand in itself has earned great respect in the market. I too have been a consumer for godrej since last 22 years. I am a consumer for godrej appliances, interio etc.

My present experience has been, however very bad. I have been complaining about a sagged orthocare matteress since april 28, this year, the company was prompt to send the representative, who inspected the mattress, confirmed it as a defect, needing replacement and toook the measurement. Since then, we are waiting and after numerous escalations in phone, always get an answer that it is under process. Thereafter, there is no response.

Really bad experience.