[Resolved] Godrej Interio — Replacement of Defective Materials-Reg

bkvm1612

from Chennai, Tamil Nadu

Dec 10, 2013

Address: Chennai, Tamil Nadu

Dear Sir/Madam, This is with reference to order no: 141186 dtd:21.11.13 in ESSEN Godrej Franchise, Greams Road, Chennai, Self had booked a king size bed & dressing table with stool. The material had been delivered on 05.12.13. But, the delivered material seems to be damaged & it was informed over phone to the concerned. Proper action is not taken yet & We couldn’t receive any positive response from them. Request to look into the matter & kindly do the needful. Regards R.Mahalingam ([protected])

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Complaint marked as Resolved

Thanks a lot Godrej Interio Team... The Defective materials was replaced & the action was taken in two days of time... Expecting the same in future endeavours... Thanks to consumer forum... Regards R.Mahalingam

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Comments

Godrej Interio Customer Care

from mumbai , Maharashtra

Dec 11, 2013

Verified Support

Hi R.Mahalingam,

We are really sorry for the inconvenience caused to you. We understand your concern. Thank you for sharing the details, our team will get in touch with you immediately.

Regards,
Team Godrej Interio

bkvm1612

from Chennai, Tamil Nadu

Dec 16, 2013

Thanks a lot godrej team.. the defective product is replaced & everything is done in two days of time...
expecting the same in future endeavours...

Thanks a lot to consumer forum...

rameshd104

from Mumbai, Maharashtra

Jul 2, 2014

I have purchased 3+1+1 sofa set ( carbo ) on 23.03.2014 invoice date.Delivery got after 7 days. Within 6 months single seat sofa cover damaged badly due to defective materials. I was out of country for 4 months. I made complaint on 13.05.2014. With call no. B[protected]. My email is [protected]@gmail.com. I am attaching both photo's good materials / Defective materials.
Please replay me.