[Resolved] Godrej Locking Solutions & Systems — Biometric smart senze lock not working | |||||
Past 11 days my main door lock is not working. No. Of times I have contacted customer care and n no. Of mails but haven't received any help. Such worst service by godrej is not expected. Now I m searching email id of Adi Godrej . At least he should respond. Godrej is pathetic. Total harassment by them. Don't purchase anything in future from godrej. Was this information helpful? | |||||
Oct 14, 2016 Complaint marked as Resolved Godrej Locking Solutions & Systems customer support has been notified about the posted complaint. Verified Support Sep 13, 2016 Godrej Locking Solutions & Systems Customer Care's response Please do not erase ticket number from subject slot. Dear Madam, Please accept our sincere apologies for the inconvenience caused to you. We have referred your query to our Regional Service Executive Mr. Prasad Khot ([protected]) he will call you shortly. Today as on date our technician Mr. Munna Maharana ([protected]) tried to contact you to attend your complaint, however he was unable to reach you. He then contacted Mr. Praveen, Project in charge at Lodha site and your complaint will be attended with necessary spare parts by today day end. Assuring you of our best services. Thank You, Sarita Shete Deputy Manager - Customer Care Godrej Locking Solutions & Systems division LL[protected] | |||||
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+91 22 6796 4890
1800 209 45 43
+91 22 6116 3100
Locking Solutions & Systems Division, Plant 18A, Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
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