[Resolved] Godrej Locking Solutions & Systems — Service call for door lock not attended | |||||
A service call from phone no. [protected] was made for repair of door lock (Main door, euro profile, aura-brass type lock)on 29.04.2016. Sms received from godrej indicated ticket no. 950255 and call no. G[protected]. No body till date attended the job. Now we have received an sms saying "your service call no. G[protected] is completed" where as nobody from your service cell has ever visited our house. Interestingly, godrej also provided a secret code to be shared with the technician if completely satisfied. Was this information helpful? | |||||
May 2, 2016 Complaint marked as Resolved email was received from [email protected]
Subject: Ticket No:1617050209
cc: Debanjan, Kaushik Hazarika, 'Babu Govindan', RAUT PRIYANKA, "Bikas Chandra Konar"
Please do not erase ticket number from subject slot.
Dear Sir,
We have referred your query to our Regional Service Executive Mr. Debanjan (9830491888) and he will contact you shortly.
Assuring you of our best services.
CC: Dear Debanjan: Please revert with the details.
Thank you,
Sarita Shete
Deputy Manager – Customer Care
Godrej Locking Solutions & Systems division
LL – 022 67 96 4890 Godrej Locking Solutions & Systems customer support has been notified about the posted complaint. | |||||
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+91 22 6796 4890
1800 209 45 43
+91 22 6116 3100
Locking Solutions & Systems Division, Plant 18A, Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
You are query had been answered with ticket number Ticket No:[protected], in case of any query please contact our Regional Service Executive Mr. Debanjan Goswami [protected].
Regards,