Godrej Locking Solutions & Systems — Very rude installation technician

Address:

401107

I am very disturbed by the behaviour of your lock installation tecnician mr. Amir ansari of m/s, home care centre, mira road mob. No. [protected], who had come to install the godrej ultra twin bolt lock purchased by me dtd. 17.12.16. He was very untidy and unprofessional in his job and on my telling him to behave otherwise i shall lodge in a complaint against him, he plainly asked me to go ahead and complain. I immidiately called up the tollfree no. To lodge a complaint against him where i was given mob. No. Of service manager mr. Prasad khot mob. No.[protected]. I have made several calls on this no. But mr. Khot has not picked my call, instead responded saying he is busy and shall call back later. Today has been 3 days but no call recieved. Maybe the technician had an idea about this response to me by the manager, that is why he was not afraid of the complaint.
I am quite surprised by this un professional behaviour from persons representing your reputed company. This if not tackeled properly will surely bring bad name to tour company.

Hoping for a desirable solution to my this complaint.