[Resolved]  Goibibo — booking amount deducted

This is aprajita dubey, i attached my details. Pls see the attachment... I booked my flight through goibibo in spicejet, due to lockdown in all cities flight was not take off, and u know very well that their should be no cancellation charge applicable in this situation, but goibibo didn't return my money... Airline return half money i'm credit shell, but goibibo deducted my half money.. Even no any customer support are active in this time, only computerised reply i receive but answer is always incorrect...