Goibibo.com — Booking ID HTLE4XSJVY

Address:

Gurgaon, Haryana

I made a hotel booking (HTLE4XSJVY) yesterday and paid Rs.11038 but due to some reason i cancelled the booking in next 5 minutes and when i selected for refund i only got a message that Rs.1638 have been refunded and the remaining amount was transferred to Gocash which is not acceptable as their are restriction and terms to use the gocash in addition to it was clearly mentioned that 100% refund will be made till 28th March on the cancellation. I want them to refund my money to my card or else adjust 100% of the amount in my next booking. Their customer service reach-ability is poorest and they don't have any toll free number where we can speak to the customer service person as all the numbers are on automation.