Goibibo.com — Bus Journey

Website:

goibibo.com

I booked a bus journey online through goibibo.com for a bus from Bengaluru to Coimbatore. However, when I reached the tour operators office, i was told that the journey has been cancelled and I shall receive a refund from goibibo.com.

I have not received the refund till now. The journey is showing as completed in the website. The customer service number does not have any option to raise a complaint.

They are cheating people

Details of the journey are as follows :

Date - 9th Feb
Source : Bengaluru
Destination : Coimbatore
Booking Id : GOBUS5A616A1805