Goibibo.com — Cancellation of Hotel booking unilaterally

Address:New Delhi, Delhi, 110002
Website:goibibo

Dear sir, I booked hotel for three days for Puri through your site from 25th Dec15 to 28th Dec15. GOIBIBO also confirmed my booking. Hotel ID no: HTL9MRLT7. Based on above booking I purchased my ticket my train tickets. Now you have cancelled my booking without even asking me. It appears lot o[censored]nfair practice is prevailing in your system. So people should not trust on your website. My humble advice is pl stop cheating people. Regards
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Dear Customer,

We request you to please share coorect booking id, registered email id, phone number so that we can investigate further and resolve your query. Please note the booking id you shared we are not able to open any details with booking id HTL9MRLT7

Regards
Go Care Team

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