Goibibo.com — Cancellation refund

Address:Gurgaon, Haryana

I had booked two rooms from goibibo website in Country Inn And Suites By Carlson Gurgaon Sohna Road. Since my colleague is not travelling, I wanted to cancel one room. But goibibo customer care executive told me that I'll not get any refund since the full refund is credited to GoCash under the current promotion. In cancellation policy it is clearly mentioned that if i cancel my bookings by by 9:59 16/03/2015 that i'll get full refund.
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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