Goibibo.com — Did not received refund even after 2 months also.

Ravinder Gurram

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Re: [#185046] is the ref number provided by Goibibo on 22nd Feb 2015 when I sent a mail. But till now I did not get any refund amount even after multiple reminders.Here I am mentioning my story once again. Myself Ravinder Gurram, I have booked my ticket on 20/01/2015 for 26th Jan 2015 journey from Hyderabad to Mumbai with NTR Express.Booking number is GOBUS38c8b[protected], seat numbers are J3 & J4and the fare amount is Rs.4616/- But that bus is cancelled by that service provider and they are also mentioning like from their end they have refunded the amount to Goibibo. I have been waiting for 2 months for the refund.If it is not happen I am sure I will post the same issue in social networking sites. This is for sure.

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Comments

Ravinder Gurram

from Mumbai, Maharashtra

Idiotic and cheater service provider which don't have a proper customer care number which will not respond to our calls. They have provided like 24X7 compliant service which will not work properly and when we try to complain and click on submit it's been loading, loading and loading. Lets see how many days we need to wait for the response. I think giving 1 star is also the worst rating, If I have less than that I could have give that rating.

Ibibo Group / Goibibo Customer Care

from New Delhi, Delhi

Verified Support

Dear Sir,

Greetings from Goibibo.com!

Please share your booking id we will check and revert.

Warm regards
Goibibo Team