Goibibo.com — Regarding check inn denied by Hotel Kartik booking by Goibibo.. complaint not resolved and not getting refund

Address:	Online service company
Website:	www.goibibo.com

Dear sir

I have booked capital O 27607 Hotel Kartik Jabalpur on 7th June to 10th June 2022 from Goibibo application but Hotel Kartik denied check inn due to goibibo price and offers.

I have called to goibibo customer care on 7t june for assistance and they assured to help me for check inn in another hotel but still they haven't resolve it and not given refund also. We are unable to contact them in customer care number ([protected])

I have registered complaint 3-4 times but still they have not resolved. I have faced huge problem to get check in. In another hotel in night 7th June due to hotel denied check inn.

Kindly help so that this type of episode will not happen and online companies must pay for it
Complaint ref[protected]

Please find below details
PNR - [protected]
Booking ID - HTLDNANNMUA3VDJK
Hotel Kartik Jabalpur