Goibibo — Complaint about non refund of flight ticket

I booked a flight from Goibibo in Feb 2020 for travel during April 2020 but due to Covid the flights were cancelled. In July the Airline refunded the booking amount however Goibibo has not refunded the said amount to me. Not only that on checking through their App I was shocked to see that they have erased all my booking records from my Goibibo Account. I have the booking ID of Goibibo but there is no one to contact as their Customer Care number is on Automation and I feel like they have cheated and robbed me of my money.