Goibibo — deceiving by providing incomplete information

Address:	Gurgaon, Haryana, 122002
Website:	www.goibibo.com/flights

I was provided with incomplete information while I was booking the flight from Goibibo. After speaking with customer service supervisor and provided assurance(photo attached dated 16 October) in written, Goibibo failed to stick to its commitment and doing the right, as was promised.
In fact, they started disconnecting my calls in between and kept on asking for more and more time disturbing my peace of mind, wasting my time and money on long useless calls.
I wish to get the services as promised by Goibibo, without causing me any further trouble.