[Resolved]  Goibibo — flight booking

Dear sir,
I booked ticket from mangalore to patna for travel date 24 mar. However when i got my ticket in mail it was for travel date 25 mar.
I thought it was my mistake and got it changed through the airlines later i formed goibibo. Cancellation money was deducted from my account.
Again i booked ticket from patna to mangalore for two person for travel date 26 mar. This time again, i receive a ticket for travel date 27 mar. I had checked the details of my journey again and again prior submitting it. However i have received ticket for a day later than what i asked for.
I do not understand how is it poaaible.
Pls loom i to the matter as i am not here to keep paying you for nothing.
Pls resolve this issue at the earliest and reissue me a ticket for correct date.
Hoping for a positive response
I may be cintacted on [protected]
Thanking you
Regards
Was this information helpful?
No (0)
Yes (0)
May 16, 2019
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2019
Ibibo Group / Goibibo Customer Care's response
Dear me_om,

Greetings from Goibibo.com

This mail is in reference to your booking id: NSGNH4IHE.

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Regards,
Team-Goibibo
Verified Support
Apr 15, 2019
Ibibo Group / Goibibo Customer Care's response
Dear me_om,

Greetings from Goibibo.com

This mail is in reference to your booking id: NSGNH4IHE.

In reference to your concern, please be advised that our concerned team is getting the case facts checked and will connect with an update shortly via Ticket #27271087.

For any clarification, please revert on the Ticket #27271087.

Assuring you best of our services.

Regards,
Team-Goibibo
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5117
    Pending
    0
    Resolved
    1767
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information