[Resolved] Goibibo — flight booking | |
Dear sir, I booked ticket from mangalore to patna for travel date 24 mar. However when i got my ticket in mail it was for travel date 25 mar. I thought it was my mistake and got it changed through the airlines later i formed goibibo. Cancellation money was deducted from my account. Again i booked ticket from patna to mangalore for two person for travel date 26 mar. This time again, i receive a ticket for travel date 27 mar. I had checked the details of my journey again and again prior submitting it. However i have received ticket for a day later than what i asked for. I do not understand how is it poaaible. Pls loom i to the matter as i am not here to keep paying you for nothing. Pls resolve this issue at the earliest and reissue me a ticket for correct date. Hoping for a positive response I may be cintacted on [protected] Thanking you Regards Was this information helpful? | |
May 16, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Mar 26, 2019 Ibibo Group / Goibibo Customer Care's response Dear me_om, Greetings from Goibibo.com This mail is in reference to your booking id: NSGNH4IHE. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Regards, Team-Goibibo Verified Support Apr 15, 2019 Ibibo Group / Goibibo Customer Care's response Dear me_om, Greetings from Goibibo.com This mail is in reference to your booking id: NSGNH4IHE. In reference to your concern, please be advised that our concerned team is getting the case facts checked and will connect with an update shortly via Ticket #27271087. For any clarification, please revert on the Ticket #27271087. Assuring you best of our services. Regards, Team-Goibibo | |
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