Goibibo — Flight cancellation refund amount

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Goibibo

Respected sir we have booked ticket for flight from udaipur to Srinagar and Srinagar to udaipur and we had cancelled the flight two month prior through goibibo but they responded to submit the medical certificate as my wife is pregnant and I have submitted that even after that our ticket not cancel and we are refunded only 1128 out of 31000/- booking I'd GOFLDMTANDO[protected] deeshant and anjali