[Resolved]  Goibibo — fraud commitment and fake promise

Address:

Goibibo

This is in reference to goibibo booking id htlu4m8fcl. Hotel booking id [protected], advance receipt no hdar[protected]. Which was booked on 6th july 2019 time 10:56pm. Deducted inr rs 668.00 for hotel room at oyo 19934 hotel golden arch vijayanagar, bangalore. I was reached hotel to check in at 11:30pm at that time i came to know fake booking. Hotel staff told us that there is no such booking here and all rooms are sold out. I have movie shoot in the morning so i need to sleep properly to face camera. Around 11:40pm i gave call to customer care they told they will resolve in 10min and wil call back. But no response after that. I was repeted 6 times. It was a like mental torcher to me.
I was on street till 3:00pm. I didnt find any solution and my health also got upset. Suffering from cold, headace and also feverish. I was with laggage on road with no security. Even i felt tourcher with dranken people on road. Please give me justice and punish the concern company and team. Now i cant attend my shooting in the morning due to misguide and false promise ans statement from goibibo team finally they arranged another property to stay in the morning at 6AM. And told to me the stay is for 24 hrs and they will make repayment of Rs 1336.00 for the issue. But i got only 4hrs stay and hotel management told at 12PM ur stay is closed and goibio team made auto checkout. Again i faced the problem and also my repayment also not done. and i lost my earning nearly inr rs 100000 for my movie project. Kindly revert back with justice.
Thanking you
Regards
Anand sirsikar