Goibibo — Hotel booking :money deducted for already sold room. no refund

Address:

122002

I made the hotel booking.
My 12000 rs are deducted with confirm booking.
Now goibibo team had called us after 2 weeks of booking that the hotel we booked is not available.
Company is neither refunding the money nor responding to repeated call.
After each they will keep you on hold.
My Booking id : HTLE3SZ4MN
Hotel Name : Hotel Sea Village Resort
Date of Check-in : 31 Dec, 2016
Date of CheckOut: 1st Jan, 2017