Goibibo — Non Refund | |||||
It is really shell shocking to see such a poor response from their end. I was given a word by one of organization's executives last night that I would be getting a refund. He said he had spoken to the hotel management and got the confirmation on refund and I would be getting the reversal by today morning. It is so sad to note such a mail stating the negativity in the morning. Being a loyal customer to goibibo, I am deeply disappointed with this response. It is unacceptable as the executive had given me a word for refunding they can even check the call records. I requested to reconsider their decision in processing my refund but they failed me. It is indeed a breach of trust. Was this information helpful? | |||||
Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |||||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018