Goibibo — Non refunding of ticket amount

Goibibo — Non refunding of ticket amount

N Naresh Kumar Mali

Sir i have booked ticket on 01 march 20 for rs 3050 for traveling date as 29 mar 20. i have tried to contact with goibibo before journey date but could not as i didnt received any response. and requested for cancellation as lockdown started and all flights were cancelled, but the ticket is showing booking done and no other option available . as per airlines ministry guidelines refund has to be given to customer for that period. the company has still not initiated any refund for the same. please resolve the issue. +2 photos Was this information helpful? No (0) Yes (0)
Ibibo Group / Goibibo customer support has been notified about the posted complaint. Sep 03, 2020 Updated by Naresh Kumar Mali Sir i have booked ticket on 01 march 20 for rs 3436 for traveling date as 26 Mar 20 and lock down started. i have tried to contact with goibibo before journey date but could not. and requested for cancellation, but the ticket is showing credit shell available for rs 2852. which is less than the amount i have paid. as per airlines ministry guidelines refund has to be given to customer. but the are providing credit shell which is no use for me now. please resolve the issue
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